FREQUENTLY ASKED QUESTIONS: NEW IMPORT TARIFF SURCHARGE
As we celebrate 20 years of partnership and progress, we want to thank you for being an essential part of the tgbBRANDS community. Together, we’ve weathered many challenges—from Covid to supply chain disruptions—and today, we’re navigating another: rising tariffs on imported goods.
Recent tariff rates have continued to significantly impact businesses like ours. To maintain the quality, service, and value you expect, an 8% import tax surcharge will be added to orders shipping on or before 12/31/2025 to help offset these ongoing costs. Below, you’ll find answers to common questions about the surcharge and how it may affect your orders. As always, your Territory Sales Manager and our Customer Service Team are here to help.
Have prices been raised due to new tariffs?
Prices for our Fall/Winter Collections were set based on preexisting tariff rates at the end of 2024. The import tax surcharge partially offsets this year’s added tariff costs. As rates have been fluid and rapidly changing, we chose to apply a surcharge rather than continually adjusting prices.
What tariff surcharges will I see on my invoice and when do they start?
Orders that start shipping July 1st, 2025 and have a requested ship date on or before 12/31/25 will have an 8% surcharge will be added during shipment. This applies to products only, not freight. Opportunity buys written on a separate order are exempt and will not have any surcharge.
What products are affected by the new tariffs requiring a surcharge?
All products shipping on July 1 and have a requested ship date on or before 12/31/25 will have an 8% surcharge will be added during shipment are affected including COCO + CARMEN, Whispers and Ginger Snaps.
What products are not affected by the new tariffs requiring a surcharge?
Opportunity buys written on a separate order will not have a surcharge added. These are existing items that arrived at our warehouse prior to increased tariffs.
Is the tariff surcharge applied to my freight costs?
No, tariff surcharge applies to product cost only.
Why can’t tgbBRANDS absorb the tariff impact rather than passing it to your customers?
The newly imposed tariff rates represent a significant and unexpected increase in the overall cost structure of many products. We are doing everything we can to minimize the impact. The 8% surcharge only partially offsets these added costs. Rather than implementing permanent price increases, this approach helps us maintain transparency and flexibility while continuing to offer quality products and reliable service.
I pre-booked Seasonal orders months ago, why couldn’t you have bought my inventory before the tariffs?
We understand your concern and appreciate your early commitment to seasonal orders. While orders may be placed months in advance, actual production and shipment timelines are often coordinated closer to the delivery window to ensure accurate forecasting, inventory management, and product freshness. Unfortunately, the timing of the tariff changes coincided with the production and import phase for many of these items. As a result, the surcharges are being applied to goods affected during that timeframe, even for pre-booked orders.
Are new tariff costs being marked up? Is tgbBRANDS making more money?
No. The 8% tariff surcharge does not fully cover the added costs from today’s new 30% tariffs. We are absorbing some of this added expense as well as managing through increased costs and complexities brought on by these changes throughout the shipping and supply chains.